Terms of Service

1. Introduction

Welcome to One2One Meet (“Platform”, “we”, “our”, “us”), a software-as-a-service (SaaS) platform that enables event networking, one-to-one meeting scheduling, attendee engagement, and virtual or hybrid event experiences. We also provide white-label solutions for event organizers, enterprises, and institutions (“Clients”).

These Terms of Service (“Terms”) govern your access to and use of our Platform, including web applications, mobile applications, APIs, and related services (collectively, the “Services”).

By accessing or using One2One Meet, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

2. Definitions

For the purposes of these Terms:

• “Platform” refers to the One2One Meet web and mobile applications and associated infrastructure.
• “User” means any individual accessing or using the Platform, including attendees, speakers, and participants.
• “Client” refers to any organization, company, or entity using the Platform to host or manage events.
• “Services” means all features, tools, and functionalities provided through the Platform.
• “Content” means any data, text, images, files, messages, or materials uploaded, shared, or transmitted through the Platform.

3. Eligibility and Registration

To use the Platform, you must:

• Be at least 18 years of age or the legal age in your jurisdiction
• Provide accurate, current, and complete information
• Have the legal capacity to enter into a binding agreement

You agree to keep your account information updated at all times. We reserve the right to suspend or terminate accounts that contain false or misleading information.

4. Use of the Platform

You agree to use the Platform only for lawful purposes and in accordance with these Terms.

You must not:

• Use the Platform for illegal, fraudulent, or unauthorized purposes
• Interfere with or disrupt the integrity or performance of the Platform
• Attempt to gain unauthorized access to systems, networks, or data
• Upload or distribute malicious software, viruses, or harmful code
• Use automated systems (bots, scrapers) without authorization
• Harass, abuse, or harm other users

We reserve the right to monitor usage and take appropriate action, including suspension or termination.

5. Account Responsibility and Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access or security breach

We are not liable for losses resulting from unauthorized use of your account.

6. Services Provided

One2One Meet provides, but is not limited to:

• Event creation, registration, and management tools
• One-to-one meeting scheduling and matchmaking features
• Networking and attendee engagement tools
• Communication and notification systems
• Analytics, reporting, and insights
• White-label event platform infrastructure

We reserve the right to:

• Modify, enhance, or discontinue any feature
• Introduce new features or limitations
• Restrict access to certain functionalities

7. Client (Event Organizer) Responsibilities

Clients using the Platform agree to:

7.1 Legal Compliance

• Comply with all applicable laws, including data protection and privacy regulations
• Obtain necessary user consents before collecting or processing data

7.2 Event Management

• Provide accurate and complete event information
• Ensure proper communication with participants
• Manage attendee data responsibly

7.3 Content and Data Responsibility

Clients are solely responsible for:

• All Content they upload or distribute
• Use, storage, and sharing of attendee data
• Compliance with legal and regulatory obligations

8. User Content and License

Users retain ownership of their Content.

By submitting Content to the Platform, you grant One2One Meet a limited, worldwide, non-exclusive, royalty-free license to:

• Use, host, store, reproduce, and display Content
• Operate and improve the Platform
• Provide Services to Users and Clients

You represent and warrant that:

• You have the necessary rights to upload the Content
• The Content does not violate any laws or third-party rights

We reserve the right to remove Content that violates these Terms.

9. Payments, Fees, and Billing

Where applicable:

• Clients agree to pay all fees associated with the Services
• Fees may be subscription-based, usage-based, or contract-based
• Payments must be made according to agreed billing terms

Additional terms:

• Fees are non-refundable unless otherwise specified in writing
• Late payments may result in suspension of Services
• We reserve the right to revise pricing with prior notice

10. Intellectual Property Rights

All rights, title, and interest in the Platform, including:

• Software and codebase
• Design, UI/UX, and branding
• Algorithms and technology

are owned exclusively by One2One Meet or its licensors.

You may not:

• Copy, reproduce, or distribute any part of the Platform
• Modify or create derivative works
• Reverse engineer or attempt to extract source code

11. Data Protection and Privacy

Your use of the Platform is governed by our Privacy Policy.

For white-label and enterprise Clients:

• Clients act as Data Controllers
• One2One Meet acts as a Data Processor

We process data in accordance with Client instructions and applicable agreements.

12. Third-Party Services and Integrations

The Platform may include integrations with third-party services (e.g., payment gateways, analytics tools).

We are not responsible for:

• Availability or functionality of third-party services
• Accuracy or reliability of third-party data
• Privacy practices of external providers

Use of third-party services is subject to their respective terms.

13. Service Availability and Maintenance

We aim to provide a reliable and secure Platform; however, we do not guarantee:

• Continuous, uninterrupted access
• Error-free or bug-free performance

We may:

• Perform scheduled or emergency maintenance
• Upgrade systems and infrastructure
• Temporarily suspend access when necessary

14. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages
• We are not responsible for:
• Loss of data
• Business interruptions
• Event disruptions or cancellations

Our total liability shall not exceed the amount paid by you (if any) for the Services during the preceding 12 months.

15. Indemnification

You agree to indemnify, defend, and hold harmless One2One Meet, its affiliates, and employees from any claims, damages, or losses arising from:

• Your use of the Platform
• Violation of these Terms
• Infringement of third-party rights
• Misuse of data or Content

16. Termination and Suspension

We may suspend or terminate access to the Platform:

• For violation of these Terms
• For legal or regulatory reasons
• To protect security or system integrity

Upon termination:

• Your access to the Platform will cease
• Data may be deleted in accordance with our policies

Users may stop using the Platform at any time.

17. White-Label and Enterprise Use

For Clients using white-label or enterprise solutions:

• Clients are solely responsible for their event content and user data
• One2One Meet provides infrastructure and technical services only
• Clients must ensure compliance with all applicable laws
• Custom agreements (e.g., SLA, DPA) may apply

18. Confidentiality

Users and Clients agree to:

• Protect confidential and proprietary information
• Not disclose sensitive business, technical, or user data without authorization

This obligation survives termination of the agreement.

19. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the country in which the Organizer is incorporated or maintains its principal place of business.

20. Dispute Resolution

Any dispute arising out of or in connection with this Agreement shall be resolved by arbitration, governed by and conducted in accordance with the laws of the country in which the Organizer is incorporated or has its principal place of business .The seat and place of arbitration shall be the Kathmandu, Nepal.

21. Changes to Terms

We may update these Terms from time to time. Updates will be communicated through:

• Platform notifications
• Website updates
• Email (where applicable)

Continued use of the Platform after changes constitutes acceptance of the updated Terms.

22. Contact Information

For questions regarding these Terms:

• Email: info@one2onemeet.com
• Website: https://www.one2onemeet.com