Security & Compliance Whitepaper

1. Overview

One2One Meet is a cloud-based SaaS platform designed to facilitate event networking, one-to-one meetings, attendee engagement, and virtual or hybrid event experiences. The platform also supports white-label deployments for enterprises, event organizers, and institutions.

Security, privacy, and compliance are fundamental to our platform design and operations. We implement industry best practices to ensure that user data is protected, systems are resilient, and services are reliable.

Our approach aligns with globally recognized standards and principles, including:

• GDPR (General Data Protection Regulation) principles
• Secure SaaS architecture and cloud security best practices
• OWASP Top 10 application security standards

2. Security Architecture

Our security architecture is designed using a defense-in-depth approach, incorporating multiple layers of protection across infrastructure, applications, and data.

2.1 Infrastructure Security

• Cloud-based infrastructure leveraging secure and scalable environments
• Logical network isolation using virtual private networks (VPCs)
• Firewall protection and traffic filtering mechanisms
• Distributed system architecture for resilience and scalability
• Continuous infrastructure monitoring and centralized logging
• Automated alerting for suspicious or anomalous activity

2.2 Application Security

• Secure software development lifecycle (SSDLC) practices
• Code reviews and peer validation processes
• Regular vulnerability scanning and risk assessments
• Protection against OWASP Top 10 vulnerabilities, including:
  • Injection attacks
  • Cross-site scripting (XSS)
  • Cross-site request forgery (CSRF)
  • Broken authentication and session management
• Input validation, output encoding, and API security controls

3. Data Security

Protecting data confidentiality, integrity, and availability is a core priority.

3.1 Encryption

Data in Transit:

• Secured using HTTPS with TLS 1.2 or higher
• Encryption ensures protection against interception and man-in-the-middle attacks

Data at Rest:

• Encrypted storage mechanisms applied where applicable
• Managed encryption keys through secure cloud services

3.2 Access Control

• Role-Based Access Control (RBAC) to restrict system access
• Principle of Least Privilege (PoLP) enforced across systems
• Secure authentication mechanisms (session tokens, access controls)
• Account-level protections, including password policies and session management

3.3 Data Segregation

• Logical separation of Client data in multi-tenant environments
• Isolation mechanisms to prevent unauthorized cross-tenant access

4. Data Privacy and Compliance

One2One Meet is designed with privacy-by-design and privacy-by-default principles.

4.1 Data Protection Principles

• Data minimization (collect only necessary data)
• Purpose limitation (process data only for defined purposes)
• Transparency and accountability
• Storage limitation and retention controls

4.2 Regulatory Alignment

We align our practices with GDPR principles (where applicable), regional data protection requirements, and industry best practices for SaaS platforms.

4.3 Roles and Responsibilities

• Clients (event organizers) act as Data Controllers
• One2One Meet acts as a Data Processor
• Processing is performed only based on Client instructions

4.4 Data Processing Agreements (DPA)

We provide Data Processing Agreements to Clients, outlining data handling responsibilities, security commitments, and compliance obligations.

5. Operational Security

• Real-time monitoring of infrastructure and applications
• Centralized logging and audit trails
• Automated alerting systems for anomalies
• Controlled access to production systems
• Regular internal reviews and risk assessments

6. Backup and Disaster Recovery

6.1 Backup Strategy

• Regular automated backups of critical data
• Secure storage of backup data
• Periodic validation of backup integrity

6.2 Disaster Recovery

• Documented recovery procedures
• Infrastructure redundancy where applicable

6.3 Recovery Objectives

• Recovery Time Objective (RTO): Up to 24 hours
• Recovery Point Objective (RPO): Up to 24 hours

7. Incident Response and Management

7.1 Incident Response Process

1. Detection and identification
2. Immediate containment and mitigation
3. Investigation and root cause analysis
4. Remediation and recovery
5. Post-incident review and improvements

7.2 Communication

Clients are notified of incidents where required by law or contract. We ensure transparent communication during critical incidents.

8. Compliance Approach

• Internal security policies and procedures
• Access control reviews and audits
• Periodic system and risk assessments
• Documentation of security practices
• Alignment with recognized standards and frameworks

9. Client Data Protection

• Clients retain full ownership of their data
• One2One Meet processes data only as instructed
• Data is not used for unauthorized purposes
• Strong safeguards are implemented to protect Client data

10. Continuous Improvement

Security is an ongoing process. We continuously enhance infrastructure, update practices based on emerging threats, apply timely patches, and invest in secure technologies.

11. Shared Responsibility Model

Security is a shared responsibility between One2One Meet and its Clients.

11.1 One2One Meet Responsibilities

• Platform security and infrastructure protection
• Data processing in accordance with agreements
• Monitoring, incident response, and system integrity

11.2 Client Responsibilities

• Managing user access and credentials
• Ensuring lawful data collection and consent
• Configuring platform settings appropriately
• Securing endpoint devices and networks

12. Limitations

While we implement strong security measures, no system can guarantee absolute security. Risks such as sophisticated cyberattacks, user-side vulnerabilities, and third-party service failures may impact overall security posture.

13. Contact Information

• Email: info@one2onemeet.com
• Website: https://www.one2onemeet.com